Frequently asked questions

Follow the Buy link on any product to pay securely through Stripe. If you'd like personalisation or something bespoke, get in touch first and we'll sort out the details before you pay.

Everything is made to order by hand, so pieces are typically made and shipped within 2–4 weeks. If you have a deadline, let me know and I'll tell you what's possible.

Yes — many pieces can be embossed with initials by hand. Mention it when you order, or message me beforehand if you'd like to check.

Full-grain vegetable-tanned leather, which ages beautifully and is biodegradable and repairable. Belt hardware comes from J.T. Batchelor in East London.

Postage is £5 for UK mainland addresses, added at checkout through Stripe. International and other shipping can be arranged — just email me.

The most reliable way is to measure a belt you already wear, from the fold at the buckle to the hole you use. The belt sizing guide walks through it with a diagram.

Because pieces are made to order and often personalised, they're generally exempt from the standard distance-selling cancellation right. Faulty or not-as-described items are covered by the Consumer Rights Act. Full details on the returns & terms page.

Often, yes — I enjoy commissions. Send me your idea via the contact form and I'll let you know if it's something I can make, and what it would cost.

Use it, keep it dry, and condition it occasionally. There's a full leather care guide with everything you need.